Cleos Vip Room - cannot make deposits

UNRESOLVED
posted on February 3, 2014.

Hi,

I used to ba able to make deposts at cleos. I've dumped so much money there. They were called vip sweepstakes before and I was a member since then .... I loved , and still do, playing their games so much that i quit depositing everywhere else and stayed completely loyal to them..... I've never cashed out but there have been times where I have won and reversed back my winnings like a dummy.... The very last time I was able to make a deposit using a credit/debit card was when I had won $10,000. The max you could cashout at one time is $2000. so I had five $2000 cashouts pending..... and then little by little I eventually started to cancel each withdrawl one by one losing it all back to them. After that my deposits have been declined over and over and over again till this day. I think they pick and choose their customers. I've also referred many of my friends there as well. I am aware of their new deposit option, Paytoo, but it's just a hassle because to add money into paytoo isn't instant. Depositing from paytoo would be instant if there was money already in the paytoo account but thier load options are not instant so it's still an inconvenience, in addition to the fees paytoo charges for their service.

posted on February 4, 2014.

Dear player,

This case has been elevated to the proper department in order to find the best solution for your particular situation.

We apologize for any inconveniences our players may have had when using our Cashier. Rest assured we are constantly working on improving our Cashier service options.

Regards,

posted on February 5, 2014.

As soon as I put money on my card I will try and make a deposit and for me it costs to load my card and the past times I've tried I can honestly say that I've spent over a hundred dollars in fees alone, I kid you not. But I will give it a try once again..... Thnaks for your help.

posted on February 6, 2014.

it still isn'

t workingh for me. And I received an email from Cleos saying that they have fixed the problem and that I can now make a deposit but still I can't

posted on February 7, 2014.

Dear player,

We will continue looking into your particular issue in order to find a proper solution. Rest assured we are constantly working in improving our Cashier.

Regards,