Won $2000, after losing about $30.000 win back to them..asked for a withdrawal !..here is the return email.
Dear Frank,
As we have issued a refund of your deposits the pending withdrawal was canceled and your playable balance reset.
Best regards,
Finance Department
Classy Coin Casino
LOL...your one big joke...players stay clear of this group of casino...
Grand Parker Casino
Onbling Casino
Loco Panda Casino
ClassyCoin Casino
There is also warning out on casinomeister's website about them, found out after my deposit...my mistake, will not happen again, Finished with RTG casino's
Playing at RTG casino's are russian roulette....stay with NetEnt and MG..they at least has to
complie with laws that licensens giver tell them.
After clarifying everything that happened with the casino, I am here to announce that there will be no further action on this matter.
The complaining player had threatened to chargeback, and in return the casino refunded all of his deposits to him and closed the account. This occurred after the casino customer support had tried to contact the player in order to notify him that his withdraw request had been approved days earlier.
Even though we do understand the player feels the victim, we believe that his complaint is not grounded in the reality nor consistent with what actually occurred. There are many other players playing, depositing and withdrawing money on a consistent basis. We will not let this one incident tarnish the name and reputation of the casino.
As a result, ClassyCoin considers the matter to be closed and will take no further action. We wish the player all the best.
NO pay..and NO response...it says it all, I Think !!!
Okay...lets make 1 thing clear... NO CHARGE BACK HAS BEEN MADE !
Yes...it had been said in a short chat session. AFTER TRYING GET A HOLD OF "PERSONAL" ACCOUNT MANAGER FOR DAYS...or what you call them !!
FUNNY to see that 1 word in a useless support online chat, can tricker all this.
Because all other that been talked about phone/chat/email, was there NO action on at all !!
And it was made out of frustration over a casino like yours, that don't care about players/clients other than see $$$...and that will keep winnings and refund deposits if they feel like it.
I have only one thing to say...if my balance was in ZERO...you would have refunded NOTHING.
Also withdrawal of the $2000 was made before you closed account and decided to "just" refund. (smells a bit, doesn't it ??)
Pay what you owe, and maybe you can keep a little trust with players..who knows.
ClassyCoin Casino Complaint Stats
Screenshot