I have been waiting on the finacial department to payout my winnings since 7-31-12. I have had all my documents and accepted since then. I have written so many emails to resovle this and to get some answer to what is the holdup and to day I got the response that accounts are on hold and they cant tell me when I will be paid. It took seconds for them to take my money and now they cant spend the time to tell me when I will get a check. It says 10 days to approve withdrawals, but this isnt true and they know all you can do is what I am doing right now and that is to warn everyone to not go there to play. I would suggest you stick with the 4 star and no less due to the fact that they at least do pay with in 14 days and usually sooner. I had not know about the info on the casinos online reviews site or I would never have risked any money on these crooks in Curacco. If I ever get my money from them I will write and tell you so but I dont think that will happen. So everyone beware of these sites below 4 stars! Wasting even 25.00 is too much to these sites
Iwon 13000 and played through all requirements. I requested a check my paperwork was accepted and approved. I contacted them many times and was given very little info from their financial dept.This last week I finally gotan email saying they approved my withdrawal. so far no email saying they have sent it. There are no other facts to diclose on my part. I dont know what is going on thats why I turned to this site. So far I havent gotten much help on your end either. If someone is doing something bad to someone and refuse to respond to anyone it doesnt mean the person who is wronged is wrong. It more indicates the depth of the wrong.
Any progress in this case?
This is the latest conversation with Classy Coin Live help. Please wait for a site operator to respond.
You are now chatting with 'Sean'
Sean: Welcome to Classy Coin Casino, my name is Sean. May I have your username and how can I help you ?
theresasart: Theresasart 8126791451 theresasart@yahoo.com
theresasart: Sean this is theresa moore. I have still not heard anything from the financial dept about my check
Sean: Did you sent email request to them?
theresasart: I have tried to get them to tell me about when My check will be sen t. they said they cant tell me anything about it and I am not going to stop until I get an answer. I have been told you cant help me. so sho can? dont telkl me financial
theresasart: they arent answering anything
theresasart: I can copy and past 40 pages of emails if you would like
Sean: They are processing your withdraw right now
theresasart: how do you know this?
theresasart: my account has not changed at all all the requests are the same
Sean: You will have an email answer from them within 48 hours
Sean: Forward your email to me personally
Sean: [email protected]
theresasart: how do you know this
theresasart: the last perso n and his boss told me you cant get that info
Sean: I have information about
Sean: that Finance department will answer you in 48 hours
theresasart: Collin said He couldnt tell me anything, had no way of getting info
theresasart: I thought he was lying so this confirms it
Sean: And your withdraw is still pending
Sean: No
Sean: He was correct
Sean: We do not have any information regarding your withdraw
Sean: But I see that Finance Department will reply you in 48 hours
theresasart: it should not be pending!!!!!!!!!!!! What do you think I am talking to you now if it isnt supposed to be pending at this late date
theresasart: I should be done and I am getting tired of this
Sean: Theresa, our Finance department are working on it for sure. You will have email answer very soon
theresasart: I was told this a week ago
Sean: You will have an answer very soon
theresasart: Tell the truth dont tell me this if it isnt true
theresasart: I am posting all these chats on the ask gamblers website
Sean: This is the true
Sean: Great, so everybody will know that we are working on your withdraw
theresasart: 48 hour or "soon"?
theresasart: No they think you are crooks
theresasart: I am trying very hard to have you blacklisted for this crap
Sean: And our Finance department is working on it, and you will have email answer once your withdraw is approved
theresasart: in a year or what.
theresasart: thay
theresasart: that isnt fair
theresasart: When
theresasart: I have been told this all along and nothing is happening
Sean: Exact date is not available for me, because I am not able to see Financial information
theresasart: I will be doing this everyday until I get an answer
theresasart: That is what they say too dont know when
theresasart: and they are the finacial dept
Sean: Theresa, we are always paying for our customers, so do not worry, you will have an answer in 48 hours
theresasart: you say it is now being processed. Is there a new note or are you blowing smoke?
Sean: Yes, withdraw is not canceled, it's pending right now. So everything is up to Finance Department
theresasart: I will speak to some one again on thursday as long as I can keep them until I get it all. Have a great day
Sean: Thank you for playing at Classy Coin, if you need any further assistance please do not hesitate to contact us. We will be happy to help anytime!
$4,724.55 withdrwl amount left after request for the first 2500
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