I recently received a $300 bonus from City Club Casino, after depositing several thousand dollars to their City Club and City Tower branded casinos. Upon meeting the conditions for wagering, I withdrew my maximum payout (20xbonus) of $6000. The bonus amount was removed and no longer appeared in the bonuses table in their cashier section. Upon a reverse withdrawal of this money I proceeded to win and withdraw $55,000.
City Club are now saying that my max entitled payout is $6000.- they are saying that the bonus (despite wagering conditions being met and the withdrawal being approved) is perpetual as "my winnings were derived from a bonus" and applies to my reverse withdrawal. I reason that if $6000 were my winnings and on my way to my bank account, and the bonus conditions had been met, and the bonus had been removed, that i am entitled to reverse the withdrawal and bet unrestricted.
Their Terms and Conditions do not deal with this at all. Please Help.