Complaint status

Complaint solved successfully!
This is what I call professional and responsible Customer Support.

Keep up the good work!

Complaint History

casinojunkie submitted a complaint.

Cirrus Casino responded.

Solved successfully.



Cirrus still waiting for payout

Posted: 28th April 2010, 2:53 PM by casinojunkie
There should be a list of standard answers that casinos give as to why they haven't made a payout. I purposely asked for a 60.00 payout to see how long it would take. Well I have saved alot of money cause I am not gambling until casinos make payouts. I have had that 60.00 approved for payout since 2/22/10

Hi casinojunkie,

Your funds were sent over a month ago by Western Union, the comment is in your account however for some reason the WU information you need to pick it up wasn’t posted afterwards like it always is. If you contacted Customer Service they should’ve helped you with this, I’m really sorry if they didn’t.

The information you need is now in your account, I can’t post it in a forum if not I would. Please contact Customer Service by chat soon so that you can pick up your funds.

Best Regards,

Ingrid Evans
Affiliate Manager

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duckie reviewed On 04/29/2010

having the same problem giving the same excuse with the (PRE APPROVAL TEAM) They must got to be reading the CIRRUS CASINO BOOK of EXCUSES

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