Complaint status
This is what I call professional and responsible Customer Support.
Keep up the good work!
Complaint History
Griffy607 submitted a complaint.
Cherry Red Casino responded.
AskGamblers responded.
AskGamblers responded.
Solved successfully.
Cherry Red No Payout
Been waiting 2 months on a $1200 payout and get the runaround with all kinds of excuses about processing and such. Same thing happened last December. Now they're saying Bank of America won't take payouts from them. Other casinos don't seem to have this problem. Jackpot Capital always makes their payouts in 4 days via wire transfer to BOA without any problems.
Cherry Red takes the deposits but won't pay the winnings.
Hi Griffy607,
We are very sorry for the delayed response. Please update us- Did you receive your withdrawal?
Regards,
Cherry Red Casino
Is the withdrawal received, so we can close this complaint?
This complaint is considered as solved!
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