Complaint status

Complaint solved successfully!
This is what I call professional and responsible Customer Support.

Keep up the good work!

Complaint History

bite10 submitted a complaint.

CherryCasino responded.

AskGamblers responded.

AskGamblers responded.

AskGamblers responded.

Solved successfully.



Cherry Casino do not pay about 1800 eu

Posted: 24th December 2011, 6:28 PM by bite10

I have several emails from cherry , i send them no less than 3 photo id . one time they

said they need expiration , so I had to send them my personal passport . with expiration

date . the affilate that refer me at the time assured me that because they work under betsson , there should be no problem . But i have many problems .this goes maby 45 days . I saw some complaints in some forums about cherry . all casinos payed me , when i won , with the same documents .

Hi.

We have checked this case with our security department.
Account is closed because of fraud and fake verification documents sent to us.

Best regards,

Robert
Affiliate Manager.

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After two chances given to the submitter of this complaint to declare and his inactivity, we can consider this complaint as withdrawn and resolved successfully in the favor of the casino.

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