This is what I call professional and responsible Customer Support.
Keep up the good work!
bite10 submitted a complaint.
Cherry Casino do not pay about 1800 eu
I have several emails from cherry , i send them no less than 3 photo id . one time they
said they need expiration , so I had to send them my personal passport . with expiration
date . the affilate that refer me at the time assured me that because they work under betsson , there should be no problem . But i have many problems .this goes maby 45 days . I saw some complaints in some forums about cherry . all casinos payed me , when i won , with the same documents .
We have checked this case with our security department.
Account is closed because of fraud and fake verification documents sent to us.
Does the submitter of this complaint has anything more to say about this?
Last chance for the complaint submitter to update us if there's any news or changes, or the case will be closed as resolved, in favor of the casino.
After two chances given to the submitter of this complaint to declare and his inactivity, we can consider this complaint as withdrawn and resolved successfully in the favor of the casino.
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