Hi im having problems with Casino770, i won on the blackjack (I believe it was the 10/10-12) and the 14/10-12 I whitdrew my winnings (7877 Euros).
On the site they told me that this takes approximately 4-7 days.
After 2 months of daily chatting they tell me on the phone, that the blackjack table I played on had technical faults..
I don´t accept this and i told them that I demand them to reanalyze the situation, or else I would take this to court, I also asked them if they payed the people who lost in this machine their money back. But as you probably understand they didn´t.
Today after like 2 weeks of chatting and asking them about the reanalyzing of my account, this girl "Amy" tells me that my account is back, and my winnings are allready validated and I should wait a few days and the money would be in my bank account...
I though YES AT LAST!
When I enter my account I notice that I have nothing on my history. So I ask like for an reciept or something so i could be 100% that they sent the money, and she told me that all information is going to be sent by E-mail.
After waiting 1 hour I enter my account to see if they have put something on history. But wait my account has been shut down AGAIN!? after 1 hour.
After contacting them in the chat, they say that it has been an missunderstanding..
So I ask what can I do!? Im very stressed out.. And actually a little sad.
By the way I have print screens on EVERYTHING (I think)