Casino770 - Withdrawal payment delayed

RESOLVED
posted on April 25, 2013.

Hello sir: My 400gbp payment was validated on 4.4.2013, and after few days received a call that there was a transfer problem. I re-requested an alternate payment, but as of today (4.25.2013) nothing. plz help!

posted on May 8, 2013.

Hello Tariq,

In reply to your post, we wish to remind you that as discussed on the phone on the 28th of April, you will need to register an additional deposit using Click2Pay to remake the payment.

Please note that we have tried to pay you 2 times already, but both times the transfer has failed.

We can assure you that once you have registered a new deposit using Click2Pay, we will be able to transfer you the 400GBP.

Should you have any other questions or remarks,do not hesitate to contact us via e-mail, live chat or telephone.

Best regards,

Casino770

AskGamblers
posted on May 12, 2013.

 Any news here?

posted on May 13, 2013.

Yes right. I will make a deposit this week, and hope to receive my winnings. Thank you all!

-Tariq

posted on May 16, 2013.

Dear Tariq,

Please be reminded that in order to be able to reprocess your payment, we are still waiting for you to register an additional deposit using your Click2Pay account.

Should you have any other questions or remarks,do not hesitate to contact us via e-mail, live chat or telephone.

Best regards,

Casino770

posted on May 17, 2013.

Yes Casino770 getting there as my click2pay account has some bug issues. But was wondering why the bank transfer failed in the first place becuase even Moneybookers and bet365 credit my bank account regularly. Plus you guys have my click2pay email and PAN to directly credit my click2pay account.

Hopefully in the next few days I will deposit again. Thanks.

AskGamblers
posted on May 21, 2013.

 Winnings received?

posted on May 25, 2013.

I have made the prerequisite deposit payment. Now the ball is in the court of Casino770. I am grateful for this forum that is doing a great job in strengthening the trust nad satisfaction of customers. Thanks again you all!

-tzrs1981

COPY:

---- Original Message -----

From: Tariq Shamsi

Sent: 05/25/13 12:09 AM

To: [email protected]

Subject: Re: Customer Service Casino770


Dear CASINO770:

I just made a 10 pounds minimal deposit through Click2pay as requested.

I have attached a screen shot as a proof.

Hope the much delayed withdrawal will be processed now.

Thanks.

-Tariq Shamsi (tzrs1981)

posted on May 25, 2013.

Dear Tariq,

We are happy to inform you that your 400 GBP withdrawal request was processed and it was transferred on your Click2Pay account.

For any other questions or concerns, you have the possibility to contact our Customer Service via e-mail, live chat or by phone.

Kind regards,

Customer Service Casino770

posted on May 26, 2013.

winnings received in hours. yes, thx.

posted on May 29, 2013.

Hello Tariq,

We are happy to hear that you received your winnings.

A content customer is our main concern and purpose.

Therefore, we consider this case closed and we remain at your service by e-mail, live chat or telephone.

Best regards,

Casino770

AskGamblers
posted on May 29, 2013.

 Complaint solved!