I won at Casino 770 and deposited, verified my account and then made a withdrawal request for £4400. It was all accepted, first received my £30 deposit back on the same bankcard i deposited with and was told the other £4370 will be a cheque being sent. Why a cheque i don't know? But now they have sent it on the 13th May but sent it to my old address even though i updated my address well before it was issued. The live chat customer support are of very little help as they pass the blame on for the delay to the bank and say it's with the payment agent, and the agent decides how i get paid, and is responsible for posting and issuing, yet i cannot speak to the agent direct nor can they so have to wait for email replies, only to get a reply that doesn't answer my questions, and ultimately i still haven't received my cheque and now what as they say they posted it to the wrong address. Why can it not just be paid into my bank? And why can't they call me on my mobile to discuss instead of the odd email each day dragging it out this long? Please help.