Complaint status

Closed due to inactivity of submitter.

If you post a complaint, its your obligation to inform us about a status from your end. Not so nice from you.

Complaint History

nelsonmolly submitted a complaint.

Casino Titan responded.

Closed due to inactivity of submitter.



Casino Titan Major Jackpot

Posted: 11th November 2011, 7:34 AM by nelsonmolly

On Oct. 30, while playing in a tournament at casino titan, i won the major jackpot of $4,000. Well, shaking because i have never won anything, I got out of the tournament and went to live chat to see what i do to get the money, and they said if its during the tournament , the jackpots are credited to your tournament score. I THINK NOT!!!!!!i i Am disputing this. when you win a jackpot shouldnt the money come to me not the tournament. I am very disappointed. I have written titan casino several times, and have not received an answer. I really think if that is the rule, it stinks. im always seeing the names of people that win the jackpots advertized. I am not a person that complains, but i won that jackpot fair and square, and it should be deposited in my account, not to go to the tournament score. which by the way i didnt win. can someone help me? molly nelson

hello nelsonmolly,

please send me your Casino Titan username and i'll help you with this issue.

regards,

rick

Leave your comment about this complaint

imantstrauss reviewed On 11/19/2012

i got dis problem to

cfeline reviewed On 11/12/2011

Woooow..it seems that a lot of these online casinos have loopholes which allow them to disregard player rights and keep themselves in the black. Good luck and I hope it all works out.

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