Crazy Luck Casino - Refusing to pay although a confirmation deposit was done

UNRESOLVED
posted on January 7, 2015.

Hello,
On November 9 i won €1240 in crazyluck casino.
I have withdrawals waiting since this date (2 months)
When i join them on chat interlocutors reject my demands. They want that
i make a deposit of €150 for eventually treat my withdrawal demands.
I have kept last conversasion (in french) and i join a file with this
conversasion to show to you difficulties that i meet.
Regards
Claude Crouzet

posted on January 9, 2015.

screen copy pending withdrawals (€1345)

posted on January 9, 2015.

screen copy pending withdrawals (€1345)

posted on January 9, 2015.

The withdrawal demand for €1000 created on November 9 was cancelled on December 24 on demand of casino's team to creates withdrawal demands for lower amounts

posted on January 13, 2015.

Time count down is over. What must i do to keep complaint open?

posted on January 13, 2015.

my item has given a new count down.

posted on January 14, 2015.

Now this casino has disabled chat and i cannot talk with support

posted on January 16, 2015.

I made an error Total winnings are €1240 instead of 1340

posted on January 20, 2015.

Hi, Yesterday i sent this letter to [email protected]
More than 2 months ago, on November 9 i won €1240 on crazyluckcasino.
At this date i claimed 2 withdrawals (€1000 + €240)
Because during a chat session, technical support told me that lower amounts are easier processed
on December 24 I split the biggest demand into 3x€250+€150+€100.
Later they required a €150 deposit as a pre-requisit before proceding to my withdrawals
Please can you Intervene with the casino and so help me to get my money more quickly.
Now, the casino has forbiden to me to open chat sessions.
Regards
My user name in casino : ccrouzet

posted on January 23, 2015.

Using another IP address i have join casino chat on January 21. Shane promised me a payment for next week. Wait and see?

posted on January 27, 2015.

Yesterday to keep activity in the casino I have reversed a pending withdrawal ant I played on different slot machines. When I dicided to withdrawal message 'Neteller unavailable has appeared.
My promotion required a minimum withdrawal of €1200. Without this operation I only have €1140

posted on January 27, 2015.

Yesterday to keep activity in the casino I have reversed a pending withdrawal ant I played on different slot machines. When I dicided to withdrawal message 'Neteller unavailable has appeared.
My promotion required a minimum withdrawal of €1200. Without this operation I only have €1140

posted on January 30, 2015.

this week i won additional money but I received no payment

posted on February 9, 2015.

in spite of discussions on chat nothing else