Casino Plex Complaint - Read This!
Ok, I received this from casinoplex after making a withdrawal.
They asked for notarized ID to be sent via mail. Not email, but actual hard copies be mailed to an address in the Philippines. Personaly I feel this is over the top request, but I want my money so I go and do this. When my docs finally reach them weeks later, they have the nerve to tell me they are unable to verify my notar & go get another one done somewhere different. This is insanity to me!!!! So I sent them an email containing several links where they can verify my notar. I also sent his name address and phone, not in link, I typed it out for them. And are you ready for this?
They said “We are not authorized to open links.” The notarized ID that you previously sent us was declined by the security department as they are not able to verify the validity of the notarized ID. We request that you go to an official public notary office and have your documents notarized again.
My notar is “an official public notary”!
They made no attempt to verify his information. What, they are not authorized to do a google search either? So how I ask, would they be able to verify a 2nd notar, if they are not authorized to verify the first one I sent who is “an official public notary”? Why on earth would I go to a 2nd notar, spend my time & my money to have them tell me they are “not authorized to verify that one either?
Has anyone experienced this same nonsence? If so, what has been your outcome & did you send additional notarized documents a 2nd, 3rd or 4th or how many?
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