So basically, i just started using this casino after i had received a text message from them on my phone.
I logged on at deposited 500 Euros and then recieved 1000 bonus. I lost everything.
I then deposited another 500 Euros and lost everything again.
A few days later i deposited another 500 Euros, but i had 1.30 Euro left into my account.
And got an extra 100 to play with.
I managed to get it up to 17000 Euro then clicked to withdraw my money and before i knew my whole amount just disappeared, and i could only withdraw my initial 1500 that i deposited over the first few days. I did get a message about wagering and bonus will be lost, i was tired it was 4 in the morning, but i only thought it would be the 100 bonus that they gave me for the 500 Euro.
After long forum chats and their respones, they said because i had 1.30 from my previous deposits i didn't meet the wagering requirements. So i lost 17 000 from 1.30.
I really find this quite unfair, at least they should have left the reminder of my amount, 15500 Euro to played so i could meet the WR, instead they take it all away without any proper explanation on their site about this type of WR.
There has been a whole discussion here
Where many of the users have said this is just un acceptable! I understand they have WR and terms and conditions, but seeing 17 000 disappear in a click of a button is just really upsetting.
All i really want is that amount back so i can try meet the WR. Which will be a difficult task in itself.