- I got only my deposit back

posted on March 19, 2013.

Got scammed by their "bonus" which is used to keep you playing until all your moneyis gone! I deposited 150 then played for about an hour won 1017.5 then decided to withdraw it but they wouldnt let me could only get deposit back! Steer well clear or you'll get scammed too!

posted on March 25, 2013.

We would like to confirm that whenever a player claims a bonus , there are wagering requirements that need to be met. If the player requests a withdrawal prior to meeting the wagering requirements, the bonus and any pending winnings are deducted from the withdrawal request.

In this case, and as already communicated to the player, we exceptionally authorised for the winnings to be returned to the players account if he cancels the withdrawal request in order to meet the wagering requirements.

We have not received a reply from the player yet, so we would invite him to contact our Support team with his decision.

Best regards,

Security Team

posted on March 29, 2013.

 Any updates here?

posted on May 7, 2014.

Please update us, if this complaint is solved, otherwise we'll close it!