Cant get my winnings off casino770

RESOLVED
posted on August 16, 2012.

this is my first time on the website and you gave me £25 bonus and i won £600. so i spoke to live chat and asked them how to withdraw my winnings and he said all i had to do was deposit £30 and id be able to withdraw my winnings.So i deposited £30 and typed all my bank details in and every time i pressed withdraw the page went blank. i spoke to live chat again and he told me to go to my settings and delete the cookies on my laptop so i did. i tried to withdraw again at least 5 times and still the page went blank and would not let me withdraw.And all of a sudden i get a phone call telling me i cant withdraw unless i email them my birth certificate and my bank card.Why is one person telling me one thing and then i get the phone call telling me somthing else.i skint myself out to pay the £30 expecting to be £600 better off for my children so i want to know what to do i cant belive how stressed out this has made me your meant to have a bit of fun then it turns out to be a disaster.

AskGamblers
posted on August 28, 2012.

 We are provided with an information that you received a reply from Customer Servise of this casino! Is there any positive updates in this complaint?

AskGamblers
posted on September 1, 2012.

 Any news here? Is this complaint solved?

AskGamblers
posted on September 5, 2012.

 Due to inactivity of the submitter, this complaint can be considered withdrawn and the case solved!