Camasino - Troubles with my withdrawal

UNRESOLVED
posted on February 7, 2014.

Hello my problem is non-payment from the site Camasino.I'm a user from some 3 months. I have not played there can never be too your deposit, some time ago I got an e mail message about free poker tournaments in which I took part.I won in these free tournaments, $ 250, I placed a deposit and I launched the payment of winnings

(adds screen http:/­/im­age­sha­ck.c­om­/a/­img­37/­664­9/x­ff.p­ng).

She waited for me to verify that the account went positively (screen http:/­/im­age­sha­ck.c­om­/a/­img­545­/84­80/­g4j­u.png)

.I sent a query how much will last payout received a reply on Thursday 30 January with it will take from 3-5 days

(adds screen http:/­/im­age­sha­ck.c­om­/a/­img­841­/10­7/y­9iw.png).

Nothing wrong with that I haven't done since my account was verified without any problems, the deadline in which they promised to make payment, I wrote why they delay everything until today I have not received a message from them, in fact I sent 3 or 4 news and silence, talks about not at all. Please help

posted on February 14, 2014.

We don't know why this complaint has been wrote because the client has been paid in the same day in the same time! Certainly with good IDs not expired it will speed up the process. We have an excellent customer service and we reply all of our clients in the same day.

Camasino customer support

posted on February 15, 2014.

We don't know why this complaint has been wrote because the client has been paid in the same day in the same time! Certainly with good IDs not expired, it will speed up the process. Camasino reserves the right to take the time to check all ID/KYC in a reasonable time. We have an excellent customer service and we reply all of our clients in the same day.

Thanks for your understanding.

KR,

Camasino Support