bwin Casino rejected my deposit but took the money anyway

RESOLVED
posted on December 20, 2013.

I tried to make a deposit on bwin via NETeller, as I always do and never had any problems. but last night I got a message saying the transaction has been rejected, but then I check my NETeller account and the money has been debited.

I ask their support and they tell me there's nothing they can do, as is an external problem. But I have proof that neteller did send the money.

posted on December 23, 2013.

Problem solved.