Bovada Casino - Payment is delayed despite their promises

RESOLVED
posted on May 5, 2016.

A withdrawal in the amount of$300 was approved on April 13 via direct to Visa. As of today, May 5, I have not received my withdrawal. It is a shame that they will take a customer'sm money instantly, make that same customer wait 10 business days to make a valid withdrawal, and still not even come close to what is promised.


Apr 13, 2016
Your bovada.lv Withdrawal Request
RE: Withdrawal Reference Number 79407082 Thank you for your recent withdrawal request dated Mon, Apr 11, 2016 for the amount of US$ 300.00 Your w.ithdrawal has been processed for the approved amount of US$ 300.00. Please note that it may take an average of 10 business days before you receive your payment. Sincerely, bovada.lv Withdrawals Team

posted on May 7, 2016.

Hi,

We’re sorry to hear about your recent withdrawal delay. While we do our best to avoid situations like this, occasionally delays do occur. We assure you that your funds are safe and we’re doing everything we can to get them to you as soon as possible. We’ll have a member of our Player Advocacy Team review your account and reach out to you shortly.

Thank you for your patience.

Regards,

Bovada Service

posted on May 9, 2016.

Bovada has paid all of my withdrawals. I thank them and this site for their prompt response.

AskGamblers
posted on May 10, 2016.

Based on submitter's last post AskGamblers Complaints Team consider this case as Resolved and it is officially closed now.

Thank you all for your cooperation.