Bovada Casino - Not paying!

RESOLVED
posted on April 16, 2016.

i have been waiting a month for a withdraw of 709.55 it doesnt seem like my money is coming when i email bovada they are not helpful and send me the same form letter everytime saying the funds may be back dated in my account but its not there

AskGamblers
posted on April 21, 2016.

Dear ryan.golden,

Any update regarding your complaint? Thank you.

posted on April 21, 2016.

Nope still nothing now I'm waiting on another 900 too that's past the window of 5-10 business days I guess they are just not paying me

posted on April 21, 2016.

Hello ryan.golden,

We’re sorry for the delay in receiving your funds. We do our best to avoid these types of situations and can assure you that we’re working diligently to resolve this issue as soon as possible.

Unfortunately we’re unable to provide an exact time frame on when you’ll receive your funds; however, we’d like to assure you that we’ve never missed a payout and we’re confident we’ll resolve this matter sooner rather than later.

A member of our team will be contacting you and they’ll be your point of contact until this matter is resolved.

We sincerely apologize for the delay and any inconvenience it may have caused.

Best Regards,

Bovada Service

posted on April 24, 2016.

Hi ryan.golden,

We see that a member of our Player Advocacy Team reached out to you to discuss the delayed payout with you. As soon as we have an update we will notify you of the details.

Again, we do apologize for the inconvenience and are working diligently to resolve this matter.

Best Regards,

Bovada Service

posted on April 27, 2016.

Hello ryan.golden,

We see the funds were returned to your Bovada account accordingly.

Please feel free to contact our Customer Service Team, available 24/7, if you need anything else.

Regards,

Bovada Service

AskGamblers
posted on April 30, 2016.

Dear @ryan.golden,

Can you please confirm if this complaint is resolved? Please be advised that in case you fail to respond within the given time frame we will consider this case as resolved.