Complaint status

Closed due to inactivity of Botemanía.

Very unresponsive and unprofessional Customer Support.

Complaint History

cassandra submitted a complaint.

Closed due to inactivity of Botemanía.



Botemania requests 2 many documents

Posted: 28th August 2011, 4:24 PM by cassandra

i won close to 2000 euro in bothemania casino , sister of jackpotjoy ,

I receive not little demanding more documents . in adition to the bank statment they want

some tax bill for the house, and i live rented apartment , and the national voting id mexico not enough for them , . They are taking my soal out with this documentation , does anyone here won at bothemania .thank you

look at this 4th or 5th irritating email from bothemania

La documentación enviada, no se puede verificar, rogamos por favor nos vuelvas a enviar la misma.

Necesitamos:

Fotocopia de Dni,celula de identidad o Pasaporte.(Bien visible)
Numero de cuenta con Iban y swift y el nombre del titular de la misma.

Toda esta documentación debe de estar bien visible o no podremos gestionarte el reintegro.

En espera de la documentación solicitada.

No dudes en contactar de nuevo con nosotros si necesitas más información.

Atentamente,

Rubén S - Atención al Cliente Botemanía.com

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