Complaint status
Very unresponsive and unprofessional Customer Support.
Botemania requests 2 many documents
i won close to 2000 euro in bothemania casino , sister of jackpotjoy ,
I receive not little demanding more documents . in adition to the bank statment they want
some tax bill for the house, and i live rented apartment , and the national voting id mexico not enough for them , . They are taking my soal out with this documentation , does anyone here won at bothemania .thank you
look at this 4th or 5th irritating email from bothemania
La documentación enviada, no se puede verificar, rogamos por favor nos vuelvas a enviar la misma.
Necesitamos:
Fotocopia de Dni,celula de identidad o Pasaporte.(Bien visible)
Numero de cuenta con Iban y swift y el nombre del titular de la misma.
Toda esta documentación debe de estar bien visible o no podremos gestionarte el reintegro.
En espera de la documentación solicitada.
No dudes en contactar de nuevo con nosotros si necesitas más información.
Atentamente,
Rubén S - Atención al Cliente Botemanía.com
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