Thrills Casino - Bonus free spins not given as advertised

RESOLVED
jlourencorp Netherlands
posted on October 30, 2015.

i join the promotion today and didnt received any free spins at 20:00.

posted on November 1, 2015.

Hi

Did you contact our customer service?

Regards

Bruno

jlourencorp Netherlands
posted on November 1, 2015.

Hi bruno, yes i contacted and they just said i have to wait a e-mail. I didn't received any e-mail.

posted on November 1, 2015.

Hi again

Whats your username? Let me know and I will do my best to speed up the process.

Regards

Bruno

jlourencorp Netherlands
posted on November 1, 2015.

jlourencorp

AskGamblers
posted on November 4, 2015.

Dear @jlourencorp,

Any update regarding your complaint? Thank you.

jlourencorp Netherlands
posted on November 4, 2015.

No @askgamblers! The best i can do is close my account and don't play anymore there...winings 0, support 0, promotions you can see..I really mad with this casino!

posted on November 6, 2015.

Hi jlouren

Sorry for the delayed answer. I am on a business trip in Malta. Will look into this tomorrow.

Regards

Bruno

posted on November 6, 2015.

Hi

Spoke with customer service and they confirmed all eligble free spins has been credited so threr should not be any issues at the moment.

Regards

Bruno

AskGamblers
posted on November 10, 2015.

@jlourencorp,
Did you receive aforementioned bonus, can we close this complaint as resolved?
Please be advised that in case you fail to respond within the given time frame we will consider this case as resolved and closed.