Oshi Casino - Bitcoin withdrawal has not been sent for over 14 hours

RESOLVED
theSpaniard Australia
posted on September 1, 2016.

I made a withdrawal request 14 hours ago expecting instant cashout as stated on the Oshi FAQ, but i am still yet to receive my withdrawal. I messaged the chat approx 4 hours ago and the staff apologized and told me my request would be sent to the financial department. But as stated my withdrawal has not been sent.

AskGamblers
posted on September 2, 2016.

Dear @theSpaniard,

Please make sure to update your complaint accordingly and clarify the total amount of the disputed withdrawal request/s.

Thank you for your cooperation.

posted on September 2, 2016.

Hi @TheSpaniard,

I'm sorry about the withdrawal problems. I spoke with the department personally and made sure that the withdrawal went through. It seems that there was an error in the system, which we'll look into to prevent this from happening again.

If further problems come up, please don't hesitate to let us know! Thanks for giving us a try :)

[email protected]

theSpaniard Australia
posted on September 3, 2016.

Thanks I can confirm that I have now received my withdrawal.

posted on September 3, 2016.

Hi @TheSpaniard,

We are glad the issue has been resolved.

Happy gaming.

[email protected]

AskGamblers
posted on September 3, 2016.

Based on submitter's last post AskGamblers Complaints Team consider this case as Resolved and it is officially closed now.

Thank you all for your cooperation.