Complaint status
Very unresponsive and unprofessional Customer Support.
BETS4ALL slow/no pay out
My main concern is now with bets4all,
I deposited last thursday, 16 september about 700 euros and am waiting for payout of over 1000 euros
I've learned too late that these people have a bad reputation but also that they were trying to clean up their act.
When I sent in my proof documents unprompted to save time i received an email:
Thank you for the documents. We will process your payout as fast as possible.
Then when asking about a subsequent withdrawal
Hi, we have closed your betting account for security reasons! We have to be sure that we receive your money first before we can do a payout. The security check can take some weeks.
Kindly regards,
Your bets4all.com – Team!
Some weeks to do a security check. Is this the same thing as "as fast as possible".
It gets more outrageous:
Hi Julian,
the first payout can take up to 2-3 months. We have to be sure that your payment receive our bank account and that the money stays there. (that we receive no charge back)
Kindly regards,
Your bets4all.com – Team!
Please help
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