Bet365 Casino - Cvercharge technical, customer service

RESOLVED
posted on April 10, 2014.

I have a huge complaint. My funds are in canadian dollars. Yet when I say put 40 from my visa they charge 45. Yet on payment I dont get any extra. This problem never happens with other casinos. I figure with all my deposits I lost 120. I told the customer service rep I was charged 40 cents a minute he put me on hold for 15 minutes..its ridiculous and cost me alot. I qualified for their 25% cashback but on fine print it said a transfer of 50 had to be done. I was playing with alot more. Last night was the kicker I made a play on the livebet and clicked ok it processed but didnt go through. The line changed and it cost me 25 bucks. Even though I made teh wager in time. With the money time charges and effort soent I feel I am owed at least 200 Id appreciate your help

AskGamblers
posted on April 16, 2014.

 Is this complaint solved? Casino informed us it is! Please confirm!

posted on April 16, 2014.

Resolved