bet-at-home Casino - Account locked with verification issues

posted on December 17, 2015.

my account number is.. 16008597
i have made some deposits to casino never made a withdrawal 2 days ago
i deposited 125 and withdrawn 1150 .. im asked to send documents which i sent

then im also asked to send photo of my driving license and i did the same
now i get a mail saying my account is locked with verifying irregularities

and the worst is they not even discussing the issue with me
im a player at all of the top casino like betat,­gut­s,b­ets­pin.32red and verified every where

will appreciate any help i can get



posted on December 21, 2015.

Hi Muziq, this is Steph from Affiliates.

It would be great if you could send a description of this issue together with your betting account number to [email protected] - our team there is happy to help you at any time with any problems.

In case the issue remains unresolved please contact us here again.



posted on December 21, 2015.

hi steph
First of all thank you for the reply

my account number is.. 16008597

it is also mentioned in complaint.. i send may email to the email id u gave
but im not getting any kind of reply

i have sent all the docs needed pls look into it and help


posted on December 21, 2015.

Hi Muziq,

I would ask you for some patience - our Service team will come back to you on this matter asap.


posted on December 21, 2015.

ok sure ty for the help bit relived now

i will wait :)

posted on December 22, 2015.

i hope this will be sorted out and i will get justice :(

posted on December 26, 2015.

Any news?

posted on December 27, 2015.

nothing yet .. :(

posted on December 31, 2015.

This case has been reopened upon player’s request and we would like to give it one more chance for a successful resolution.

posted on January 3, 2016.

hope if this will be sorted ...