Atlantis Gold Casino - Not Processing Payouts

RESOLVED
posted on August 6, 2013.

Atlantis Gold Casino didn't pay !!! I have withdrawal request one month ago. I sent all documents requested , and nothing so far. I wanted Neteller withdrawal, but from support told me there they have a problem with the Neteller withdrawals. So i give them my Moneybookers details , and nothing ... silence from them. Is there anyone out there who knows how to resolve this issue.

posted on August 8, 2013.

Hi,

I've been advised by our accounts team that they will be in touch with you personally to discuss with you this issue. They will be in touch with you within the next 24-48 hrs.

Should you not hear from them, please let me know and I'll follow them up for you.

Thanks,

Cristine

AskGamblers
posted on June 6, 2015.

This case has been reopened upon casino’s request and we would like to give it one last chance for a successful resolution.

We have been informed by the casino management that your payment was successfully processed. Please confirm.

AskGamblers
posted on June 10, 2015.

@bohemasoso,
It's a nice practice to confirm if your complaint is resolved or not, thank you.

AskGamblers
posted on June 14, 2015.

Based on evidence that we received from casino management, we can confirm that player was fully paid. We consider this complaint resolved and officially closed.