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Another joke


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By thekiwi
11 years ago
Message on forum

I have been getting the run around from Silver Oak since February. After 2 months of dealing with my host Isabelle Diaz, she passed the buck onto Brooke, Escalations Executive Host. I have been dealing with her since April 18th.

I am owed $3757.77 and the excuse was that it was paid but had a misspelled name on the wire and so it was rejected by my bank. Might I add that Silver Oak asked me to provide proof of a transaction that never happened. That was May 7th.

This error has been blamed on the processor since day 1, yet I still can't get paid.

I've asked them to wire me the $3757.77 with a response that they have a max of $300 with a fee of $40 per transaction and that I would get 13 payments of $260 with $520 in fees, with the question "let me know if this works for you" ... 2 weeks prior my friend got wired $2000 from silver Oak. I call B.S.

I now haven't heard from Brooke in almost 3 weeks, so I googled gambers complaints and found this place...hope you can help, Thanks

Disputed Casino Silver Oak Casino
Amount $2500

Discussion

User name

 Complaint solved!

User name loyalty-level-2

The check has cleared my account.

Thank you to Cindy and everyone else at Ace Revenue for helping me get paid after almost 6 months. Unfortunately that was a $250 loss for interest on my credit card that I should not have to pay, so a warning to others using credit cards....don't expect immediate payment!!!

Good luck to all.

User name loyalty-level-2

The check has been received and deposited into my account. I will wait to see if it clears and let you know.

User name

Dear thekiwi:

We've been informed that your package was delivered by Fedex to you this morning (Aug 20, 2012 at 10:04 AM).

Please confirm you've received it so we can go ahead and request AskGamblers to close this complaint as solved.

Thanks

AceRevenue Team

Silver Oak Casino Complaint Stats

Resolved 502 / 522
Avg. Amount $3,699
Avg. Complaint Duration 26 days
Avg. Response Time 3 days

Silver Oak Casino Complaints

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