FashionTV Casino - Another delayed payment

UNRESOLVED
Kiminova Denmark
posted on May 30, 2016.

Hi.
I am an European "player" ;-) I have been playing at FashionTV Casino for some time now, and finally on the 01-May-2016 i won, 1200.-$ (about 1000 Euro) The problem is that, I have now been waiting for 30 days and nothing. on LiveChat they keep promising that "I have forwarded the request to the relevant department and we are going to get back to you as soon as possible. The casino is working and we are working on your withdrawal request." AND it is the same answer every single time.
I sincerely hope that you can help me.
P.S. I have not used any Bonuses

AskGamblers
posted on June 3, 2016.

Dear @Kiminova,

Please let us know if there's some update on your issue.

Kiminova Denmark
posted on June 3, 2016.

I have heard nothing :-(
What can we/I do ?