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meichunwong submitted a complaint.

Cirrus Casino responded.

AskGamblers responded.

Solved successfully.

Amount of 5500 not paid by Cirrus Casino

Posted: 18th March 2012, 5:37 PM by meichunwong

I have a withdrawal of 5500 not paid by Cirrus Casino.

I have deposited a few times and finally won that amount.

Have waited a very long time for this withdrawal.

Couldn't access the casino because I am locked out.

What's this?

Cirrus Casino

Re: 21st March 2012, 4:15 PM

Dear meichunwong:

According to Cirrus Casino; you were clearly banned at Palace of Chance and Party City (which belong to the same group as Cirrus) as Bonus Abuser.

http://www.cirruscasino.net/terms.php
Promotions may be deemed void at any time to individuals or groups who abuse or have a record of promotional abuse or fraud (charge backs) at Cirrus Casino or any of our affiliate merchants. Any winnings accrued by such individual or groups will be deemed void and withheld.

This is why Casino banned your account and returned your deposit back. Please be advised that same procedure will be followed on any of the casinos that are part of Cirrus group; in case you open any more accounts.

Best Regards

Cindy Greco

What's this?

AskGamblers

Re: 25th March 2012, 5:26 PM

meichunwong, something to add?

What's this?

AskGamblers

Re: 29th March 2012, 7:43 PM

Anything before closing?

What's this?

AskGamblers