Always Cool Casino - Non Payment !!

UNRESOLVED
posted on April 10, 2014.

I was told by a service rep that once the bonus is gone I can use my real balance. I got this up to 1100. He stated once a bonus is gone its gone and you can play the real balance. The call was recorded. In the morning I noticed my balance was 11 dollars which was taken from my reall money acct !!..I am owed 1100 USD ..This is not fair at all. they did not want to help at all