All WinPalace Casino email account inboxes are full...
So I'm trying to send the DL portion of the faxback requirements to their faxback@winpalace.com email address as they specifically requested, but i get failure notifications stating that the recipient's inbox is full.
I email finance and support about it and finance@winpalace.com kicks back too, but support does respond saying that they will send an email to their finance department for me.
Now when I try to email support@winpalace.com I get kickbacks that this inbox is also full.
...How can I send you the required documents... ...if your inboxes... ...are always full?
My initial email to faxback@winpalace.com was successfully received and responded to. I do not believe this was related to my complaint on this website. It seems finance@ and support@ are still full for the time being, but I've been shown that they do (eventually) take care of the emails they receive. Perhaps not in the ideally instantaneous manner we would like, but it isn't my place to judge their management here while knowing nothing of their workload, operations, staff availability, resources, extenuating circumstances, etc.
I am withdrawing my complaint at this time. Thank you to AskGamblers for your help, and sorry to WinPalace for somewhat jumping the gun. Just please don't screw me over here, I'll feel stupid if I have to submit another complaint later on...
~Dan
Since the complaint is withdrawn, this case is successfully solved.
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