Aladdins Gold Casino - want my deposit back

RESOLVED
posted on May 8, 2013.

Hi there,

I made the mistake of using my lap top at a friend's house while playing at Aladdins Gold Casino, and so had an IP address clash with another account at this casino.

I understand now my mistake, and that it is against the terms and conditions, and I also understand that my winnings will be voided.

However, I expect my deposits to be returned. It seems unfair of the casino to profit from my mistake. Are they allowed to keep deposits also? The terms and conditions only refer to voiding winnings.

I would appreciate your help in trying to get my deposits back ($870).

Thank you,

Thomas Stevens

AskGamblers
posted on May 24, 2013.

 ts88, please confirm this!

AskGamblers
posted on May 24, 2013.

 Player informed us through an email that their deposits are refunded! Complaint solved!