Hi, your account was blocked and funds refunded due to security reasons identified by our risk team.

you did not pay me any refund this is not true at all,i have email from you that says that you will not pay me any refund.my depsoits there was $2800.
no reason to locked my account, i have proof that you said after i sent my documents on phone and live chat that i will get paid.

This case can be further discussed with our live help. No further posts will be made on this thread.

We would like to hear the updates from the submitter of this complaint, after his discussion with the live support, so we could know how to solve this issue.

i went to the live chat like they ask me to do and they blow me off and say i can't speak with them on live chat.
askgamblers they are still playing games and they even don't want to pay me depsoits back.
its was no reason from the start to locked my account,aladdins gold treat is players bad!
they approved all my documents and even we talk on the phone to confirm my account and sunddley my account is locked with no real rason.
this is a bad joke on my expense.

This case is closed due to previously named reasons.

please refund my depsoits beacuse you don't replay to my emails or the live chat.

Please contact live support to discuss further.

Phone:
USA Toll Free: 1866 465 7285

Email:
support@@aladdinsgoldcasino.com

Full range of contact details can be found here http://www.aladdinsgoldcasino.com/ContactUs.aspx

still no answer form them about my depsoits.

 We are informed that the player's deposits have been refunded. Otherwise, try contacting casino via chat or phone. Please, let us know any further updates.

the casino did not pay me any of my depsoits,they don't answer to my email's and to the live chat.

Phone:
USA Toll Free: 1866 465 7285

 Any news?

still no payment and respond from the casino.

shame on them!

Please Phone:
USA Toll Free: 1866 465 7285

no payment and no answer! shame on them!

gazitclu29, did you call the number you have been given above? 
 

i call them after they knew it was me they hang up the phone.

shame on them! bring me back my depsoits.

 Casino didn't receive any calls from the submitter.  This story is a typical attempt to trick the casino, so this case is closed as solved in favor of the casino  and it is final decision.