Slotobank Casino - Account blocked, payment declined

RESOLVED
mikaelaw Finland
posted on March 1, 2015.

Hello.i made an account with slotobank casino more than 2 months ago.I deposited 25€ and received a welcome bonus of 150% which i then managed to wager and win 400€.I sent all the requested documents for them and tried to withdraw the money..they just kept on canceling my withdraw for no reason and after couple weeks my account got blocked for no reason and they wont tell me the reason why..i have sent many e-mails regarding this case and its gone more than 2 months and my account is still blocked i do not recommend playing at this site as it seems to be somekind of a scam.

posted on March 3, 2015.

Hello Sir,

I will take a look on your account and will get back to you asap

mikaelaw Finland
posted on March 4, 2015.

So what is the problem..why was my account even blocked in the first place i have done nothing wrong here to get my account blocked..i was told the security process will only take around 10days maximum and here ive been waiting more than two months and nothing has happened.pay me my winnings thank you.!

mikaelaw Finland
posted on March 4, 2015.

and also i have been trying to contact my "personal manager anna krusse via e-mail more than 10times regarding this issue.. she always tells me the same thing.. please wait for an answer from the relevant department and that she has no access to this information I have never received any answer from them under this 2 months time its really unbeliavable somethings badly wrong with this site.

posted on March 5, 2015.

Dear Mikael,

Your account is unblocked and you are welcome to log in to Slotobank Casino. Sorry for such a long security check.

Thank you for cooperation

AskGamblers
posted on March 8, 2015.

@mikaelaw,
Is this issue resolved, can we close this complaint? Thank you.

AskGamblers
posted on March 12, 2015.

@mikaelaw,
It's a nice practice to confirm if your complaint is resolved or not, thank you.