NetBet Casino - No one is answering my questions about a payment

RESOLVED
posted on June 21, 2014.

i won 400 euros.i asked the withdrawal via credit card.i tried to ask the chat if everything is ok but didnt worked.i phoned them but none answer i send an email but yet no answer.what is going on??????i want to ask if i need to submit something if my withdraw is accepted and i dont find anyone­!!!­!!!­!!!­!!!­!!!!!!!

AskGamblers
posted on June 24, 2014.

Dear @tzenh.avon,
Any update considering your complaint?

AskGamblers
posted on February 23, 2015.

This case has been reopened upon casino’s request and we would like to give it one last chance for a successful resolution.
We have been informed by the casino management that your payment was successfully processed. Please confirm.

AskGamblers
posted on February 27, 2015.

@tzenh.avon,
It's a nice practice to confirm if you complaint is resolved or not, thank you.

AskGamblers
posted on March 3, 2015.

Based on the evidence we received from the casino management, we could confirm that player was paid on 21.06.2014. We consider this complaint resolved and closed.