99 Slot Machines Non-Payment
CASINO: 99 Slot Machines
User Name: Faina12
On September 9, 2011 I decided to play at the 99 Slot Machines Casino.
This is a RTG casino! I had played here before and never won anything.
I deposited $100 and got a 250% bonus which a lost very quickly. So, I
decided to try it again. I again deposited $100 and got a 250% bonus. You
could get this same bonus many times. To qualify to cash out you had to
play through 40 times. So after playing for a long time I checked with online
chat about how much I had left to go on my play through. I was told that I had
met the play through requirements and could cash out. I cashed out $1536.46 on
the 9th of September. I also sent them the Authorization Agreement with documents where my cash out would be approved. They gave me a ticket number of: LTK52601617166X.
On the 11th of September I got bored and decided to reverse my cash out of $1536.46. After playing for a long time I decided to cash out again. This time
I cashed out $5050.00. Max I could cash out was $5000. The extra $50 was for a wire transfer to my bank. So $5000 - the $250 bonus makes them owe me $4750.
I contacted them on the 15th of September and ask them win my cash out would
be approved and sent to me. They said that I still needed to sent them a Fax Back
Form with documents. I gave them my ticket number LTK52601617166X and said
that I sent them the forms. I was told that was the Authorization Agreement not the
Fax Back Form. So I then went and got the Fax Back Form and sent it in along with
the documents. They sent me another ticket number: LTK52601731505X to cover the Fax Back. The funny thing is that these two things the Authorization Agreement and Fax Back Forms are almost the same.
I went online and chatted with them about the approval of my cash out. This happened twice. Once on the 19th and then on the 21st of September. I chatted
with a person named --------. I got told the same thing both times. When it is
approved I will get an e-mail on it. So for me to check my e-mail “from time to time.” The casino site says “All withdrawal requests are processed within 48 to 72 business hours during our regular scheduled accounting hours, Monday through Friday from 10:00 am ET to 9:00 pm ET. VIP withdrawals are processed from Monday thru Saturday and they are processed in less than 48 hours in most of the cases.
When requesting a withdrawal via check, please allow up to 5 business days before having the transaction approved and another 5 to 10 business days before the check is delivered to you. The maximum monthly limit for any withdrawal is $5,000.00.”
I now have e-mailed them twice and called them once. From the e-mail all I get is a statement that they will contact me again in one business day. Oh, they also give me another ticket Number. I never here back from them on the e-mails after the first
response. So, I called them an got the same thing. I have copies of all the chats with
After talking with them it is my firm belief that they plan on not paying me and just
give me the run around.
Fanilia M. Barton
PS: Chatted on the 22 Sep 2011 and got same old story.
Date Transaction Amount
9/11/2011 11:13:11 AM Redeem Comp Points Deposit Approved! $13.84
9/11/2011 11:13:11 AM Redeem Comp Points Deposit Requested $13.84
9/11/2011 11:09:17 AM DF-BankWire Withdrawal Requested ($5,050.00)
9/11/2011 9:05:25 AM DF-BankWire Withdrawal Declined $1,536.46
9/9/2011 11:00:28 PM Redeem Comp Points Deposit Approved! $19.04
9/9/2011 11:00:28 PM Redeem Comp Points Deposit Requested $19.04
9/9/2011 9:34:15 PM DF-BankWire Withdrawal Requested ($1,536.46)
9/9/2011 5:54:48 PM Coupon 'XYE86 ' redeemed $250.00
9/9/2011 5:54:48 PM DF-Credit Card Deposit Approved! $100.00
9/9/2011 5:54:48 PM DF-Credit Card Deposit Requested $100.00
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