888casino - confused

UNRESOLVED
posted on March 13, 2013.

previously signed up for 888 casino and used the bonus money to turn into £450 but now being told it translates to points and is valued at about 50p?? i had some woman telling me i then had to play with it 30 times ( i had read this in the terms) but now she is saying i need 21 more points, so im baffled! not a very clear service to use!