888 Casino verification and withdrawal issues

Complaint info
888 Casino
Disputed casino
Verification issues
Shakir2207 posted on Monday, 25. November 2013

So I won around £8600 from 888 I simply withdrew as I normally do on Wednesday I received an email saying I needed to verify my account which I did I got an email a few days later saying my account has been verified and everything's is fine etc I checked my account and they paid me £1561 which left £7039 left to be paid to me and I logged back into my account and it still shows in process I have emailed the many times but no one seems to be of any help and read a script on the screen please can someone help as it looks like 888 don't care!

888 Casino posted on Thursday, 28. November 2013

We have reviewed your account and see that this is now resolved, and you have received the full amount of your withdrawal.

Your withdrawal required verification documents to be completed, and once these were received, the full amount of your cashout was paid.


AskGamblers posted on Monday, 2. December 2013

 Is this complaint solved?

AskGamblers posted on Friday, 6. December 2013

Complaint Resolved.

Other complaints

View all

Have troubles with 888 Casino? Submit a complaint or Learn more .

45 of 80
Resolved Complaints
2 days
Average Response
1 week
Avg. Complaint Life
6867 USD
Average Amount


£ 850
disputed amount

I have deposited to 888 a few times but never made a withdrawal (canceled previous while it was reversible.) anyway I have now been trying to draw my ...

Read more


£ 195
disputed amount

Hi, earlier last week I decided I would give 888 Casino a go and registered with them and played through the £88 bonus. I was delighted that I ended ...

Read more


£ 500
disputed amount

I withdrew £500 over three weeks ago and was asked after one week to provide ID information for verification. I did this then was told they could not ...

Read more