888 Casino suspended account with no reason!

RESOLVED
Mike Banks United Kingdom
posted on May 30, 2015.

So Monday just gone, I signed up to 888 casino and got the free £88 freebet, which I then went on to win £15 real money. I then went on to use the £15 and won £70, but trying to withdraw it was impossible and is still in my account, so I sent an email on Tuesday... Come Wednesday, my account was 'temporarily suspended' with no email or no explanation, I have emailed 888 twice now and haven't heard a single reponse!

posted on June 3, 2015.

Hi all,
We believe this is resolved,
fb_3083593808636 can you please confirm?
Thanks,
888casino team.

AskGamblers
posted on June 3, 2015.

@fb_3083593808636,
Any update considering your complaint? Thank you.

AskGamblers
posted on June 6, 2015.

@fb_3083593808636,

It's a nice practice to confirm if your complaint is resolved or not, thank you.

Mike Banks United Kingdom
posted on June 6, 2015.

Hi, sorry about the lack of response, been limited due to work, I have been unblocked now, but now I've found that I can no longer withdraw the £70! They are claiming that I needed to win an overall of £502 to be able to withdraw, which seems strange considering a friend of mine done the exact same and was able withdraw £80, but as soon as I mentioned that, they tried to discard me as quick as possible, not answering questions and trying to change subject I.e 'is there anything else we can help you with today'.
Thanks.

posted on June 7, 2015.

Hi all,
We are in a process to resolve this with the member,
Thanks,
888casino team.

AskGamblers
posted on June 10, 2015.

Any news?