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Complaint History

poshbird002 submitted a complaint.

888 Casino responded.

AskGamblers responded.

Solved successfully.



888 cashout

Posted: 19th September 2011, 10:57 AM by poshbird002

hi my names michelle dean, ive been waiting 20 days for my cashout to arrive from 888.so i asked the cashier today about this matter and she said she is waiting for my documents to arrive and that an email was sent on the 7/9 of which was not the case atall as ive checked every email in my account and none was sent to me. i can sort this matter but again its going to take me another month before i recieve this cash.i needed the cash for a matter at home. but now it is too late . so id like it if u could send this $150 back to my account as i have an important tourament this week and dont have the cash to play as ive had to pay bills instead . bit upsetting, but if u could sort this matter for me it would be very much apprecited.... yours michelle dean (poshbird002

Hi Michelle,

I have spoken with operations and you should be seeing your funds cashed out within 24hrs.

Please don't hesitate to contact me directly if there is anything else you need

Regards,
Rachel

rachel.hemi@888holdings.com

Due to innactivity of complaint submitter, this complaint will be considered as resolved.

Feel free to contact AskGamblers Support if you want to reopen this case.

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