Planet 7 Casino - Waiting for 50 days to be paid

Josh Hawthornthwaite United Kingdom
posted on March 21, 2016.

Basically I withdrew $1193 on 1st February and approved the 15th February live chat don't help at all I've spoke to escalations via email and they're offering master card gift cards which isn't what I want they're sayin no timescale to when I get my money but it has been 51 days now and still nothing it's ridiculous I feel like I'm never goin to get it please help

posted on March 25, 2016.

Dear @fb_10­153­417­238­697483,

Any update regarding your complaint? Thank you.

posted on March 26, 2016.

Hi fb_10­­153­­41­7­2­38­­697483,

I see that your wire was sent off on March 22nd, so I'd imagine it should already be in your bank account. If not yet, certainly it should be there no later than Monday or Tuesday. :-)

All the best,


posted on March 29, 2016.

Dear @fb_10­153­417­238­697483,

Did you receive the payment, can we close this complaint as resolved? Please be informed that in case you fail to respond within the given time frame we will consider this case as resolved and officially closed. Thank you.