Glimmer Casino - 300 free spins on starburst not given.

posted on February 4, 2016.

Signed up got my first free 50 spins in the form of a £10 balance deposited £20 didn't receive 300 spins worth but £20 contacted chat and was told no bonus of 300 spins would be given and i had already had my welcome bonus.

Was offered instead a 'small bonus' dont actually know what went wrong here.

posted on February 7, 2016.

Hi Nay557,

I am Prem from Rovert Affiliates, The Affiliate manager of Glimmer Casino.

I believe you have not followed the steps to get the additional 300 spins as mentioned in the landing page.

In order to obtain 300 spins player should make a deposit GBP30 and set the total bet as 0.10 on Starburst Slot Game.

The instructions are mentioned on the landing page. Please find the Landing Page Link here and screenshot attached - http:/­/ad­s.r­ove­rta­ffi­lia­­m/R­edi­rec­t.a­spx­?mi­d=8­7&sid=18&cid=

Should you have any further questions, please feel free to ask.

Thank you

posted on February 7, 2016.

Apologies this is what i got from ask gamblers promotion page.

posted on February 10, 2016.

Can i get a response from askgamblers i do believe this is not the casinos fault but misinformation from your promotions page.

posted on February 10, 2016.

Dear @nay557,

It was indeed a mistake from our end we accidentally did while adding the information for this particular offer. Please accept our apologies for the inaccurate information and for all the inconveniences caused. We hope you gonna have a great time with using some of the other great exclusive promotions offered by AskGamblers.

Meanwhile, we have been informed that you have received your welcome bonus so we consider this case as Resolved.

The complaint is now officially closed.