Very unresponsive and unprofessional Customer Support.
debbiereisland submitted a complaint.
Closed due to inactivity of slotnuts.
2 months and still no payout from Slotnuts casino
on 10/10/2011 i reguest my withdrawel of 1,800.98 i wager out and it was confiirm,but the problem is they keep given me the run a round on my payout,from day one they tryed to tell me they never recieved any papperwork meaning faxback and the Authorization and account verification I told them o yes they recieved all that cause i have my acknowlege with tracker ticket.so all my information was never sent to acc. tell I i puch that, then im talking to live chat a week later we are using a knew system and so we are very back up angain i waited now the system is down,they cold not tell me when it would be up again ,but rest a cure they said i will recieve my payout. so i e-mail accounting explaining how upset I am and made sure to get a confirmation ticket 3 differnt times still have not heard from themthe next time im told the prosser has them and has soon has they will get the names 'll be notifyed so again nothing this last time when i talk to chat he said my acc has not even been analize ithats when i said im all ready tired ..I realy need help i would love to have my payout before christmas ..also i have anything here on papper thru chats to back everything up from myside and theresi just dont know how to get it yo you..please can you help me?
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