2 month no payment from Grand Reef Casino

REJECTED
posted on November 16, 2012.

As for today GRC owes me $15,000. My 3 withdrawals were initiated: Sep 04 and Sep 07.

When I contacted theme through the chat I got the following answers:

Brian: You will receive feedback within the next 24hrs..

Alana: Please allow 12-24 hours for confirmation

And of course I got no emails from the financial department.

Should I say my $15K buy-buy?