Hi,
As explained to this player before, our site is running maintenance which caused some severe problems with credit card payments.
"Kalden1" was asked to provide us E-wallet details instead (Moneeybookers, Neteller, Webmoney), in order to solve this delay issue.
He chose to provide it only yesterday (11/June) accompanied by an Email from his attorney asking for a 50,000£ compensation (!), and he had already got paid via MB today (12/June).
A bank transfer order was given on Thursday (9/June), but since it takes 3-5 days, and it wasn't processed until now, and since MB transfer is much quicker, we have cancelled it (if you wish to see references for that, i can attach it by request).
We are terribly sorry for the delay, yet this issue could have been solved earlier if MB account details were provided before (instead of saying he hasn't got one). This is not the first withdraw from this player, and until now, all of his transactions were performed quickly and successfully, using his credit card (of course, this information is not mentioned in his complaint).

Kind regards,

Mark Jacobs,
www.1Bet.com

Thanks for feedback Mark.

We would kindly ask the player to confirm us if the funds are arrived onto his Moneybookers account, so we can close this issue.