Grand Macao Casino - Withdraw request was denied 4x times

UNRESOLVED
Ondra Hovez Czech Republic
posted on November 22, 2014.

Hello, I have 171 dollars on my account in grand macao. I had to send a lot of documents. Faxback form was confirmed. Than I wanted to do withdraw 171 dollars. Then I waited for confirmation. Request was rejected. So i contacted online support. They sais me: Your account is not checked. You have to wait for checking your account. It can take up 90 days....now it is more than 100 days. Always if i'm asking in online support i got following: your account is not checked for now. I sent us document about it. Every my withdraw is denied and balance is back in my account. If i'm tryiing contact support via mail I will never get answer from Grandmacao. But promotios is spaming my mail every day!

Thank you for help.

AskGamblers
posted on November 27, 2014.

Dear @ondra.hovez,
Any update considering your complaint? Thank you.

Ondra Hovez Czech Republic
posted on November 27, 2014.

No, nothing reaction.