You asked me to send you documents in order to pay me.
I sent all the documents and you promised me to treat my gain :
Thank you for sending your documents.
Please note that your documents have been forwarded to the Accounts
department and your withdrawal will be processed shortly.
Your cooperation is highly appreciated.
10Bet Customer Service Team
I lost my time playing the bonus and send Documment for nothing.
I ask you to pay my gain, is a small gain of 100€
Be naive is a hell, it's not a good casino advantage a player does not understand the rule 25 to cancel its gain.