Buck and Butler Casino - After a week still unable to process my payment

posted on September 7, 2016.

I really liked this casino, and the support was mainly helpful, but they have zero viable means of processing payments to Canada. They have had me running around for a week, submitting bank transfers, submitting deposits from Visa so that they can withdraw funds to the card, and nothing has worked. They have given me zero viable options to withdraw from the casino, and refuse to do a wire transfer / bank transfer / or withdrawal to Visa. I am at my wit's end. They owe me $775 which is being held in limbo (had to deposit an additional $20 as they said once I do I could withdraw to visa -- which didn't work), and keep providing alternatives which they say do not work once I initiate them. Now they want me to sign up for skrill and deposit then withdraw (unavailable to Canadians) as well as ecoPayz. I am at my wit's end.

posted on September 9, 2016.

Buck and Butler made good on payment. Simply needed to sign up for Ecopayz and request withdrawal from there. Took 30 mins to reach my account. Very satisfied and will continue playing.

posted on September 9, 2016.

Based on submitter's last post AskGamblers Complaints Team consider this case as Resolved and it is officially closed now.