BetChain Casino - Delay of payment

RESOLVED
hopa.ol Russia
posted on July 6, 2016.

1.07.2016 made a removal out of casino. 3.07.2016 Representative of casino asked to deport my ID with a table HELLO BETCHAIN, that very surprised me, deported well.Now does not simply reply to letter.

posted on July 11, 2016.

Hi,
Our records show we have sent you numerous messages as well as responding to you on Bitcointalk.org.
This has taken longer than we would have liked to resolve.
We have been targeted recently by a large syndicate taking advantage of these no deposit bonuses. We have a team trying to identify all of the accounts.I am sure you can understand the necessity for investigating, as we have explained. We appreciate your patience.

hopa.ol Russia
posted on July 11, 2016.

It all that from you got for 10 days.What from these answers faithful ? If for me doublet, then why did ask selfi hello of Betchain? I am ready to deport any documents, что-бы to prove that I am the real man. I ask a representative to take business under the personal control and to understand a situation .Thank you.

hopa.ol Russia
posted on July 12, 2016.

A question is decided.Thank you to the representative.

posted on July 14, 2016.

Hi,
Thank you for uploading the required documentation to your account. Your account shows the winnings from your no deposit bonus were processed on July 12th and the winnings from your 200% Welcome Bonus were processed on July 13th.
Congratulations on your wins!
Best,
Brian

hopa.ol Russia
posted on July 15, 2016.

Thank you BetChain . I made good in a casino on a deposit bonus. A query was processed quickly.

AskGamblers
posted on July 15, 2016.

Based on submitter's last post AskGamblers Complaints Team consider this case as Resolved and it is officially closed now.

Thank you all for your cooperation.